Check the foundation
Confirm the business profile and review link. Test the tap and QR code before staff begin sharing them.
Make the invitation consistent
Choose a natural point near the end of a visit and use neutral wording. Let customers decide whether to respond. Do not set staff review quotas or require reviews on the premises.
Review the process
Check that the stand remains visible, the destination remains correct and public replies remain helpful. The earlier “0 to 50” promise was not a verified outcome and has been removed.
Official sources
Google: tips for customer reviews and replies · Google Maps contribution policy
For current kit contents and terms, use the Verified Kit page. Payment does not grant verification.