What you get
Your CAN-TAP NFC sign is already doing its job — the customer tapped. The CAN-TAP Reputation Engine is the Canadian-built software layer that turns that single tap into a sustained, compliant reputation system. We invite every customer to share their experience. Public reviews are entirely the customer's choice. Merchants use honest customer feedback to improve service, catch operational gaps early, and earn a steadier stream of verified online reviews over time — without legal exposure, without policy risk, and without buying a single piece of new equipment.
- Monthly subscription in three tiers — Verified (one location), Growth (three locations), Dominate (unlimited locations)
- Plugs directly into your existing CAN-TAP NFC card or stand — no new hardware, no new signage, no retraining staff
- Invitation flow designed to support CASL best practices, including express and implied consent and one-click opt-out, aligned with Google Business Profile Review Policy and Competition Bureau Canada guidelines
- Merchant dashboard, sentiment-change alerts, and quarterly policy compliance reviews included
- Hosted in Canada, billed in CAD, supported during Canadian business hours
How it works
When a customer taps your CAN-TAP sign, the Engine logs the interaction and surfaces a neutral, plain-language invitation: share your experience. No app to install. No friction at the point of sale. The customer decides where — or whether — to share publicly. The merchant sees every feedback signal in a single dashboard and receives an alert when sentiment patterns shift. That is the complete loop: tap, invite, feedback, improve. Billing runs monthly or annually in CAD and includes automatic software updates throughout your plan.
- Tap triggers a neutral experience-sharing invitation — no rating gates, no platform sorting, no interception of feedback from any source
- Customers choose to share publicly, share privately with the merchant, or not share at all — always their decision
- Dashboard surfaces feedback trends and fires sentiment alerts so merchants can act on patterns before they compound into larger service gaps
- Annual billing includes a two-month discount; month-to-month cancellation with no contract required
Why it works
Most review-management platforms are American, priced in USD, and built around volume tactics that carry genuine risk under Canada's Competition Bureau truth-in-advertising rules. The CAN-TAP Reputation Engine was designed in Niagara for Canadian business owners from the ground up — designed to support CASL best practices, including express and implied consent and one-click opt-out, honest, and customer-choice-first. Made in Canada means it was built to Canadian legal standards, not adapted from a U.S. platform after the fact. Because the Engine binds directly to the CAN-TAP hardware already deployed at your location, there is no new placement decision and no additional upfront investment layered onto what you already own. The return is not a guaranteed star count; it is a reputation system that earns trust incrementally and keeps your business inside Google's policy guardrails while it does.
- Invitation-only model removes the review-gating risk that puts other Canadian merchants offside with Google and the Competition Bureau
- Merchants who improve service from honest customer feedback build reputations that compound — no inflated promises, no shortcuts
- Growth and Dominate tiers scale to three or unlimited locations as your business expands across Canada, so the entry tier is a starting point, not a ceiling
- Onboarding includes a 30-minute Canadian-business-hours setup call; Dominate tier includes priority support for compliance questions
If your CAN-TAP hardware is already in place, the Engine binds to it automatically at checkout using your device serial — no technician, no site visit. Pick the tier that fits your current number of locations, complete checkout in CAD, and your merchant dashboard activates within minutes. Add a location later and move tiers at any time.
Works with: Canadian NFC Review Stand · Canadian NFC Review Puck — already in place? The Engine binds to your hardware automatically at checkout.
Frequently asked questions
Do I need new hardware to use the CAN-TAP Reputation Engine?
No. The Engine works with any CAN-TAP NFC card, counter stand, or Solo Puck you already have in place. If you do not yet have hardware, we will point you to the right SKU.
Is the CAN-TAP Reputation Engine compliant with Google's review policies?
Yes. The Engine sends neutral experience-sharing invitations — not "give us a 5-star review." Prompt language is updated whenever Google updates its policy guidelines.
What is the difference between the Verified, Growth, and Dominate plans?
The core engine is identical across all three plans. Plans differ by location count and support level: Verified (1 location, weekly alerts), Growth (up to 3 locations, daily alerts), and Dominate (unlimited locations, real-time alerts and priority support).
Can I cancel my subscription at any time?
Yes. Monthly plans cancel at the end of the current billing cycle with no penalty. Annual plans are pre-paid and non-refundable but can be downgraded at renewal.
How is the CAN-TAP Reputation Engine billed?
Billed monthly or annually in Canadian dollars (CAD) on the card provided at checkout. Annual billing saves roughly 17% compared to monthly.
What happens if a customer leaves a negative review?
We never block or filter public reviews — that would violate Google policy and Canadian Competition Bureau guidelines. The Engine captures unhappy sentiment privately first so you can resolve the issue before it escalates publicly.