Method Page
The whole system works because it removes timing friction.
Customers already intend to leave a review when the experience ends well. CAN-TAP reduces the steps between that intent and the posted review.
1. Tap
The phone touches the sign at the counter, desk, or reception area.
2. Review screen opens
No search, no memory, no “I’ll do it later.” The user lands where the action is.
3. Review gets posted
The customer is still in the satisfaction window, so the intent converts faster.
Why It Matters
Review capture is mostly a timing problem, not a persuasion problem.
What fails with normal review asks
- The customer leaves and forgets
- The review request becomes an email they ignore
- The search step introduces delay and leakage
What CAN-TAP changes
- The request happens in person at the end of the visit
- The phone opens the right destination instantly
- The customer completes the review while intent is still high
If the method makes sense, the next step is the product.
The point of this page is not to trap the visitor in explanation mode. It is to move them to the stand.