Place it at reception
A reception counter can give patients an optional way to find the review page after their visit. Keep it visible and reachable without disrupting private conversations.
Protect patient privacy
Do not put appointment details or patient information in a public review response. A patient’s review does not require the clinic to confirm private treatment details.
Keep the invitation optional
Let the patient choose whether to leave feedback and what to say. This guide does not promise a review target, patient acquisition result or professional compliance certification.
Official sources
Google: tips for customer reviews and replies · Google Maps contribution policy
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