Setup
Put your stand where customers can use it
Counter, reception and exit placement, plus a simple check before you leave it out.
Open guide →CAN-TAP field guides
Useful guides. One place.
Set up a review link, choose a visible place for your stand, and help customers leave honest feedback. Start with the practical guides below.
Start here
The basics
NFC or QR?
Two ways to open a review page from a customer’s phone.
Open guide →Customer care
Reply to a negative review
Acknowledge the feedback without sharing private customer information.
Open guide →Local search basics: what Google says about ranking
All published wiki guides
- What is an NFC review card?
A tap gives the customer a way to open a review link.
- NFC and QR codes for reviews
Two ways to open the same review destination.
- NFC for a business counter
Check the intended link and the phone experience.
- Google Business Profile setup for a review link
Confirm the correct profile before sharing its review link.
- Responding to negative Google reviews
Reply to the concern without exposing customer information.
- Review invitations in a restaurant
Put the invitation where guests can choose to use it.
- Review invitations at dental reception
Keep the review invitation separate from patient information.
- Review invitations for HVAC service businesses
Use the correct business link after a service visit.
- Using a review QR sticker
Make the code visible and check where it opens.
- Review QR stickers in restaurants
Give guests a visible, optional way to find the review page.
- Choosing a Google review stand
Check the physical setup, link and current offer before buying.
- Why customer reviews matter
Reviews help people understand a business before choosing it.
- Planning a review invitation routine
Use a simple routine without a promised review target.
- Comparing public review profiles
Use a dated observation rather than an invented benchmark.
- Regional review research: what to check
A checklist for your own dated local observations.
- Review requests and messaging consent
Check the applicable rules before sending review-request messages.
Looking for a business?
Local discovery
Business directory
Find businesses through the connected NSO directory. A listing alone is not a verified record.
Open guide →Published evidence
CAN-TAP reviewed records
Read separately reviewed business records and their published evidence.
Open guide →Practical setup
Reviews guide hub
Open the setup and placement guides together.
Open guide →Door. Counter. Online record.
See what is included in the Verified Kit and configure it for your business.