Match the service location
Confirm which Business Profile the customer should reach. If the company operates multiple locations, do not guess from a similar business name.
Offer a convenient link
At the end of a completed service, a neutral invitation can point customers to the correct review page. Follow applicable consent rules for messages; do not assume a job record authorizes promotional follow-ups.
Learn from feedback
Read and respond to feedback about the service. Do not promise a particular review count, star rating or ranking after a fixed number of days.
Official sources
Google: tips for customer reviews and replies · Google Maps contribution policy
For current kit contents and terms, use the Verified Kit page. Payment does not grant verification.