Quick answer
Google filters reviews it suspects are fake, spammy, or from the same IP address. Reviews may also take 24-48 hours to appear after being posted.
Common reasons reviews disappear or don't show up: 1) The reviewer's Google account is new or has little activity — Google flags these. 2) Multiple reviews came from the same Wi-Fi network (looks suspicious to Google). 3) The review contained a link or promotional content. 4) The reviewer left the review but didn't actually submit it. 5) Google's spam filter caught it. To avoid these issues, encourage reviews from customers using their own mobile data (not your business Wi-Fi). CAN-TAP stands naturally solve this because customers tap with their own phones on their own cellular data, which produces reviews Google trusts.
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